Reshoots and Revisions
LV BRANDING Terms And Conditions
1. Definitions Of Terms
a. By placing an order through this website, you (sometimes referred to herein as “Client”) are agreeing to commission Products on White or Color Background Photography to create and deliver photography services and images to you, and you agree to be bound by the following terms and conditions (“Terms of Service”). The services offered by LV BRANDING under the Terms of Service include various photography services ( “Services”) and Images, which means all viewable renditions furnished by LV BRANDING hereunder, whether captured or stored in photographic magnetic, optical or any other medium whatsoever.
b. LV BRANDING reserves the right to update and change the Terms of Service by posting updates and changes to the LV BRANDING website. You are advised to check the Terms of Service from time to time for any updates or changes that may impact you.
c. By placing your order with LV BRANDING, you acknowledge that you have read, agree with and accept all of the terms and conditions contained in this Terms of Service agreement, including LV BRANDING’s General Shooting Direction Policy at https://www.lvbranding.com/howtoprovideshootingdirection.
d. For purposes of these terms, “Objective Shooting Criteria” means camera position, product position, the number of items per shot, shot distance, product rotation, and camera height.
2. Ordering Photos
a. For all orders, payment is due in full when the order is placed and must be made through the LV BRANDING website.
Over Payment For Larger Discounts
b. Pre-payment constitutes a retainer for services. You may order more now to get a more considerable discount and send products later. See refund details below in section "k" Refund Policy.
Order Is Too Small
c. If LV BRANDING received more products to photograph than the number of images ordered, LV BRANDING may, at its option, elect to:
i. Photograph all provided products, contact Customer and inform it of the discrepancy and request additional payment, or
ii. Place the order “On Hold” until such time as the Customer instructs which products should be shot and which should not be shot so that the total images do not exceed the number ordered.
iii. If LV BRANDING elects to shoot all products, the Customer will be informed of such a decision, and LV BRANDING will provide all images with a watermark until the balance due for the additional photos has been paid.
3. Refund Policy
d. Clients can request a refund only before the photos have been sent. However, refunds will be processed only be refunded if are requested within the first 30 days of placing the order.
e. A refund of up to 70% will be issued -as a maximum amount of the amount paid-. A rate of 30% or more may be deducted from the amount paid for processing and administrative fees.
f. All refunds are issued in the original form of payment and are subject to the processing times and/or fees of the appropriate external financial institution.
g. After 30 days, balances (under the premise described above) cannot be refunded but will remain as credit for future orders, up to 90 days.
h. After these 90 days, the credited amount will be without effect.
i. Refunds and credits cannot be transferred to third parties.
j. Discounts are given based on the volume that is ordered. In the event of a partial refund and the original volume is 50 photos or below, the per photo price will change to reflect the new pricing as outlined on the pricing page.
k. For example, if an order is placed for 50 Standard Product Photography photos at the bulk discounted rate of $29.99 per photo and there is a refund for 25 photos, the new price would be 39.99 per photo, and the refund would reflect this new volume pricing, not the original volume.
l. All refunds are final and will only be provided at the end of the order.
____Image Approval / Disapproval Policy
a. Customer will be given an opportunity to approve or disapprove images at the conclusion of the photoshoot and only after all images are posted for Customer download by responding to an LV BRANDING: (email indicating that shooting has been completed (the “Approval Email(s)”).
b. Failure to respond for any reason within 30 days to the “Request For Approval Emails” will result in those images being automatically approved.
c. Once an image is approved by the customer, no future refunds can be issued, or complementary redos, retouching, or changes are allowed.
d. In the event Customer disapproves of an image, the following requirements must be satisfied: